Supplierforce is an electronic Supplier Relationship Management (SRM) solution that provides organisations with significantly increased efficiencies in the procurement process.

Supplier Relationship Management (SRM) is the management of key daily interactions and business processes that interface between your organisation’s supplier-facing staff and your supplier organisations.

“Enterprises are spending billions of dollars on technology to make their supply chains more efficient. Supplier Relationship Management is an extension of supply chain management that can help you achieve this goal”
- Gartner Group

Europartnership UK Ltd, together with Supplierforce, are delighted to offer this unique and innovative SRM solution specifically to local authorities in the UK.

Supplierforce SRM solutions reduce costs and risks through true supplier collaboration and increased daily process efficiency. Supplierforce SRM has been designed to help local authorities improve supplier relationships using technology to assist with e-government processes, centralised purchasing administration and contributing toward Gershon efficiency savings.

Supplierforce solutions replace disparate management of relationships with suppliers and delivers true web-based supplier collaboration that goes beyond the purchase price and the transaction, as illustrated as follows:

Supplierforce SRM helps your business leverage the investment made in enterprise systems by adding a layer of interaction and intelligence not addressed by current systems. True collaboration is achieved by communicating with your supplier base online.

By transferring the onus of maintaining administrative details specific to the services and products delivered to your business to your suppliers, administration time and costs are dramatically reduced.

Supplierdesk offers local authorities a hosted solution that facilitates collaboration within functions and interactions including:

- Company information
- Customer support
- Account team support
- Supplier meeting logs
- Call logs
- Service management
- Legal
- Service Delivery
- Ratings
- Red Flags

Core business processes include RFX Management, Contract Management, Customer Support & Supplier Audits. These processes drive:

Higher RFX activity & increased competition
Reduced & controlled costs
Less business impact & faster resolution of supplier issues
Reduced risks and total transparency

Specific to the public sector, Supplierforce delivers:

- Good practice toward CPA supplier targets
- More efficient processes:
- Increased supplier accountability through constant prompts
- Superior decisions:
- Complete intelligence through tailored Supplier directory
- Ultimate visibility of supplier processes & issues: Executive Reporting
- Contribution to IEG processes

SRM directly impacts bottom line profitability. Consensus points to significant achievable savings based on various analyses of the direct impact of efficient Supplier Relationship Management systems….

“With an increasing level of product value coming from suppliers (on average a company spends 45 cents on external purchases for every dollar it earns in revenue), few companies can afford to overlook SRM as a key to profit enhancement and cost reduction
… management of suppliers affects margin growth, efficiency, and product development…
…enterprises that fail now to re-engineer rigid supply chain structures.. will suffer from lower profitability and decreased competitiveness… By 2005, enterprises will move strongly towards SRM methodologies or they will see profit reductions of up to 2% ”

- The Gartner Group

"Those companies who manage their supply chains well are, on average, 73 per cent more profitable than their peers."

- Ann Potter, Senior Manager in Consulting - Deloitte

Please contact us for more information and to discuss how europartnership and Supplierforce can improve your organisations supplier relationships and performance.